"Your Course" 19 SubCategories 85 FAQs
- I’m a new student having difficulties enrolling.
- How do I find out who my course leader is?
- I don’t want to return to University – what should I do next?
- I have not fully passed my year – what happens next?
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Enrolment - UK students
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Enrolment - EU/EEA/Swiss/International students
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Course and Module details
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Chosen Modules Issue
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Timetable
- I can only see some of my timetable?
- Where can I view my induction activities
- Teaching timetable - I want to change student groups
- My teaching timetable is showing the wrong times.
- I’ve just enrolled and cannot see my teaching timetable.
- How do I access my USW Outlook calendar?
- How can I view my teaching timetable?
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Assessments
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Results
- I think my Module Result is incorrect?
- How can I get a stamped copy of my results?
- How can I view my results?
- I do not understand my results?
- I think my Overall Grade is incorrect?
- I’m having difficulties accessing the Online Results Service – what should I do?
- What does my overall grade mean?
- When will my results be available?
- When will resit results become available?
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Extenuating Circumstances
- How can I apply for Extenuating Circumstances?
- Where can I get help in completing my Extenuating Circumstance Form?
- What is an Extenuating Circumstances Panel?
- When will I hear the outcome of my extenuating circumstances application?
- Can I request a review of the outcome of my Extenuating Circumstances claim?
- What is the ‘Fit to Sit’ policy?
- What if I am not 'Fit to Sit'?
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Post-Board Extenuating Circumstances
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Academic Appeals
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Certificates and Transcripts
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Graduation
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Blackboard & Turnitin
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Course Rep and Student Voice Rep
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Interrupting your Studies
- Can I interrupt studies or take time out of university?
- Can I take a year out from studies?
- Can I use university resources or facilities if I have interrupted my studies?
- How long can I interrupt my studies for?
- What can I do if I am not happy with the outcome of my request to interrupt studies?
- What happens if I do not return after interrupting my studies?
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Transferring or Changing your Course
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Advice on withdrawing from your studies
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Withdrawing from your Course
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Disclosure and Barring Service (DBS)
- I have work experience/a placement organised where I am required to have an enhanced Disclosure and Barring Service (DBS) check. What do I need to do?
- I already have a DBS Disclosure, can I use this?
- I already have a DBS Disclosure with my employer and my placement will be undertaken at my place of work, can I use this?
- I have an Access NI Disclosure, can I use this?
- I have a Scottish Disclosure, can I use this?
- I have a DBS Disclosure and have registered on the Update Service, but I have lost the certificate itself. Can you accept the online details?
- I am having difficulty using the system/completing the online DBS application form.
- I am having difficulty selecting or providing the required identity documents.
- I have registered using the details provided in the email you sent to me but the ‘Position’ is not my course title, is this correct?
- I have completed the online application from GB Group. What happens now?
- I have completed the online application form and been to the Post Office, but I keep getting emails from the university about completing the DBS, why is this?
- I have lost my DBS Disclosure, what can I do?
- I have not received my Disclosure in the post yet. Should I be worried?
- I have received my Disclosure in the post; do I need to send you a copy?
- What is a Certificate of Good Conduct?