FAQ 926
I'm having difficulty uploading a photo for my student ID

If you are experiencing difficulties uploading a photo for your student ID due to the file being too large (more than 200KB), please reduce or compress the file size and try to upload it again. Please note, the file type must be one of the following: jpg, jpeg, png, bmp.

If you are unable to do so or continue to experience difficulties uploading your image, please send your photo via the following button and a member of the team will assist:

Upload a photo