FAQ 529
Can I request a review of the outcome of my Extenuating Circumstances claim?

If you feel that there was a procedural error with your claim, or if you have new evidence that you were unable to submit with your original claim, then you can request a review of the outcome.

You must submit your request for a review form DIRECT to Student Casework via  appeals.complaints@southwales.ac.uk within 10 working days from receiving notification of the outcome of your claim for extenuating circumstances.

The Extenuating Circumstances Request for a Review Form, Guidance Notes and the Extenuating Circumstances Regulations can all be accessed here.