Many students find it useful to allow another person to call their Student Finance provider on their behalf. Consent to share (CTS) is written or verbal authorisation which allows Student Finance to provide account information, with the exception of your bank details, to a third party you have nominated.
If you are not present to give verbal consent, a Money and Support Adviser will not be able to discuss your Student Finance application unless ‘consent to share’ is already in place on your Student Finance account.
You will, therefore, need to contact your relevant Student Finance provider and give them your customer reference number and details of your nominated institutional contact (Student Money Adviser). More information about ‘consent to share’ can be found on your funding body’s website.